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Frequently Asked Questions

Membership

how much does it cost to be a member?

There is no cost to join Membership. Quarterly allocations for 2-bottle Primary Colors members average $190, and 2-bottle Collection Club members average $400.

when will my wines ship throughout the year?

Club allocations typically ship in February, April, September, and November, weather permitting.

can i pick up my allocation from the winery?

Yes. Members may pick up allocations at any HALL Wines tasting room, as well as our partner locations across the portfolio, including Palm Springs.

how do i cancel my membership?

Reach out to our membership team, or cancel online by logging into your account and navigating to "Wine Club Membership."

how do i use my complimentary tasting benefits?

When booking online, ensure you are logged in with the email associated with your membership. If you experience any issues, our team will gladly assist.

Shipping

where does hall wines ship?

Our wines are available for direct shipping within the United States. Due to compliance laws, we are unable to ship to the following states: AL, AR, DE, KY, LA, ME, MS, NJ, RI, UT. Please visit our Shipping page for more information. For additional details, please contact your local political representative or visit www.FreeTheGrapes.org.

do i need to be present when my wine is delivered?

All alcohol shipments require an adult (21+) signature. We recommend shipping to a business address, or if you will be unavailable for delivery, rerouting to a FedEx hold location for pickup at your convenience. Sign up for FedEx Delivery Manager to manage your wine delivery.

when will my order ship?

Most orders are shipped within 1-2 business days after processing. During extreme high or low temperatures, we may temporarily hold your order to protect it from damage in transit.